Category: Government

  • Failing Productivity? What About All That Digital Transformation?

    Failing Productivity? What About All That Digital Transformation?

    The Canadian character lends itself to millennialist productivity flagellation (e.g., recent Globe & Mail-only: Canada’s declining productivity streak adds to inflation problem, The productivity problem in Canada’s economy is really a marketing and sales problem, Canada has a productivity problem. The solution is training, not factories, one expert says, Canada’s productivity lag could be helped…

  • ESG: A Moral and Survival Imperative

    ESG: A Moral and Survival Imperative

    In a previous essay, I declared ESG to be a crock. The message was adorned with a lovely illustration intimating a poop emoji. I stand by it but believe an elaboration is required. Relatively fewer readers picked up on the defeated futility in the assessment than those who sincerely piled on to declare ESG a…

  • What’s Next for Government Transformation?

    What’s Next for Government Transformation?

         Government and public administration transformation typically involve efforts to improve the efficiency, effectiveness, and responsiveness of government services and operations. Efforts usually aim to leverage technology and modernize administrative processes to better serve citizens. Often, it’s a generational effort to clear the accretion of process, policy, and regulatory barnacles. Recent Government Transformation Focus Areas…

  • A Good Decarbonization Transition (2023)

    A Good Decarbonization Transition (2023)

         The realist in me says that this transformation is and has been happening for a decade or more. Irrespective of any ecological and/or existential direness, which is debated hotly, the transition trajectory is probably consistent with other major transformations.      We have, however, with specific focus on consumer products, especially those sexy things attached…

  • “Fear” of Transformation Outcome is Powerful

    Do people fear transformation?      Some yes, some no; but by-and-large people do not fear transformation. They may, however, dread imagined outcomes of a transformation. Even if they understand the need.      Transformation and change are inevitable in any organization. Whether due to market conditions, technological advances, or internal restructuring companies must adapt to remain…

  • How Work Will Transform for Better or Worse…?

         A big question mark hanging over the plans of executives, workers, commercial property managers, and hospitality venues/retail around business districts is: “What is the future of (office) work?”[1]      We have some thoughts, mostly on the employee-driven side of change. This gets the most airtime—as though office workers suddenly have excess leverage. Maybe they…

  • Transformation is not just a buzzword anymore

         I’m often asked—told, really: “Transformation’s just a buzzword.” (You have to imagine the rising intonation and modifier before “buzzword” yourself.) Typically, it’s right after I disclose what I do to a middle ranking corporate or government manager. I have no choice but to say, “It certainly can be.” Digital transformation got us started…     …

  • Make Winners Out of Losers—Transformation Success Secret no. 3

         By definition, a transformation is a fundamental change to the organization that disrupts the status quo. The bigger the change, the greater the farther from the status quo of “work.” For instance, since the promise of digital transformation is to digitally streamline what is laboriously analog, the (collateral) damage to jobs is easy to…

  • 7 Powerful Transformation Trends in 2023

    In 2023, expect to see several transformation trends emerge to shape the way organizations deal with their changing worlds. As the world rapidly changes and evolves, so too businesses must adapt to stay competitive and relevant, let alone successful in the face of shifting market dynamics, customer demands, and technological advancements. 1. Digital Transformation This…

  • Rome was not transformed… in a day

    This is an op-ed piece originally published in Canadian Government Executive in January 2018. It suggests that government stick with its transformation initiatives though they may be hard. (715 words; 3 min read) Like any other consultant and successful business book writer, I pontificate like an oracle at Delphi. In my case, about digital transformation.…

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