Category: Leadership
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Productivity: the no. 1 digital transformation shortfall
I have nothing against digital transformation imperatives or the millions of dollars and hours put toward it over the past decade. It was and remains an essential foundation of 21st-century value production. Picking up on a recent post, I will say that if anything the job is not done. Productivity Recognition: Digital Transformation’s final frontier…
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Involuntary buy-in: the truth about change
I know it’s received wisdom, even catechism that everyone in any organization can and should be bought in to change. I know this is essential to address resistance, often sounding like, “If they only knew better… we can help get them there by informing, educating…” I know within organizations we’re, “Not dealing with 5-year-olds,”…
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Unlocking Change: Embrace Forward & Backward Lookers
A recent experience crystalized for me an essential, binary nature of organizations: some people look forward, some backward. There ought to and will always be both in any given organization. That there might be all one kind or the other is unlikely. More probable is overrepresentation or, at the least, an unbalanced influence or control…
