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ADMs have to bridge and resolve the tension between urgency and patience

ADMs as Transformation Anchors: Balancing Urgency and Patience Across Complex Portfolios

ADMs in the Sponsorship Chain

Assistant Deputy Ministers (ADMs) sit at a critical juncture in Canada’s federal public service. Positioned between Deputy Ministers (DMs) and Directors General (DGs), they are expected to both translate ministerial and DM-level vision into operational reality and champion change across their portfolios.

In transformation initiatives, ADMs are not just administrators; they are anchors who stabilize reform during turbulence. Their sponsorship role requires balancing urgency from above with patience required below, ensuring that political momentum is respected while organizational readiness is built.

ADMs have to bridge and resolve the tension between urgency and patience

We explore how ADMs can strengthen their sponsorship capacity, bridging political ambition and operational execution while embodying both urgency and patience.

ADMs as Transformation Anchors

ADMs play a unique role in the sponsorship ecosystem:

As anchors, ADMs prevent reform initiatives from drifting or collapsing under competing pressures.

The Sponsorship Responsibility of ADMs

In practice, sponsorship at the ADM level includes:

  1. Clarifying Mandates
    ADMs interpret transformation directives from Ministers and DMs, distilling them into achievable outcomes. They set expectations for DGs and Directors in ways that reconcile urgency with institutional patience.
  2. Resource Alignment
    They allocate budgets, staff, and tools to ensure transformation is properly resourced. Underfunded reforms erode credibility; ADMs must advocate for realistic commitments.
  3. Change Championing
    ADMs embody sponsorship by being visible advocates. Their presence at launch events, governance boards, and town halls signals to staff that transformation is a leadership priority (Kotter, 2012).
  4. Risk Mediation
    Transformation brings uncertainty. ADMs manage the tension between political appetite for rapid change and organizational risk tolerance, finding pragmatic ways to move forward without undermining institutional safeguards.

Urgency and Patience at the ADM Level

For ADMs, sponsorship is fundamentally about navigating paradoxes:

ADMs must embody urgency upward and patience downward, serving as interpreters between political and operational realities (Heifetz, Grashow, & Linsky, 2009).

The Challenges of Sponsorship for ADMs

The ADM role is not easy. Sponsorship is complicated by:

Without deliberate attention, ADMs risk becoming reactive managers instead of proactive sponsors.

Practical Sponsorship Strategies for ADMs

1. Adopt a Dual-Speed Leadership Mindset

ADMs should communicate differently depending on their audience:

By holding both narratives, ADMs prevent staff from feeling crushed by urgency while ensuring Ministers perceive momentum.

2. Embed Sponsorship in Governance

Governance committees, portfolio boards, and oversight mechanisms are more than administrative requirements—they are sponsorship tools. ADMs can use these forums to:

3. Practice Strategic Communication

ADMs must be visible and vocal. This includes:

4. Sequence for Sustainability

Transformation cannot be implemented in one leap. ADMs should sequence initiatives to deliver quick wins while laying groundwork for long-term reform. This ensures political appetite is met without overwhelming organizational endurance (Kotter, 2012).

5. Model Emotional Intelligence

Research shows that leaders who balance authority with empathy build greater trust and resilience during change (Goleman, 2013). ADMs can do this by:

Case Example: ADM Sponsorship in Program Renewal

An ADM overseeing a major program renewal faced intense pressure from the Minister’s office to deliver visible results within a year. Staff, however, were fatigued after previous reforms.

The ADM balanced urgency and patience by:

This approach demonstrated progress to political leadership while protecting staff from unsustainable demands. The ADM’s visible sponsorship reinforced credibility, motivating both DGs and staff to stay engaged.

Risks of Weak ADM Sponsorship

If ADMs do not fulfill their sponsorship role, risks multiply:

Weak sponsorship from ADMs is often cited as a leading cause of stalled reforms in the public sector (Savoie, 2008).

ADMs as Bridges Between Urgency and Patience

At their best, ADMs embody sponsorship by serving as bridges:

By balancing these roles, ADMs become anchors of stability while enabling forward momentum.

External Support for ADM Sponsorship

ADMs can enhance their effectiveness through:

External support helps ADMs avoid being consumed by operational firefighting, allowing them to focus on strategic sponsorship.

Conclusion: Sponsorship as Anchor Leadership

Assistant Deputy Ministers play a decisive role in transformation success. Positioned between political leadership and operational delivery, they anchor reform by balancing urgency and patience.

Through visible sponsorship, strategic communication, governance engagement, and emotional intelligence, ADMs can turn ambitious transformation agendas into achievable realities.

The sponsorship role is not about choosing urgency or patience—it is about holding both simultaneously, providing stability in turbulence, and ensuring that transformation takes root across the public service.

What’s Next?

Institute X partners with ADMs to strengthen their sponsorship role—providing coaching, facilitation, and structured frameworks to help them anchor transformation while balancing urgency with patience.

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